Employee Handbook
Section 3 — EMPLOYEE RELATIONS
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Section Number: |
3.3 |
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Section Title: |
Employee Communication Form and Hotline |
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Adoption Date: |
October 1, 2004 |
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Most Recent Update: |
December 1, 2021 |
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Applicability: |
Regular Full-time, Regular Part-time, Seasonal/Temporary, Intermittent, Reserve Police Officers |
The Employee Communication Form is a quick, effective communication tool for employees to share their concerns, ideas, or issues. The form is sent to human resources and, based on the suggestion of the employee, is routed to the appropriate departments. Human resources responds to the employee by means of memo after receiving the form and informs the employee on the routing process and an expected return date. The Employee Communication Form cannot be accepted if it is submitted in an anonymous form. However, if requested, an employee’s name can be removed from the form before it is routed through the process. The Employee Communication Form is not meant to take the place of in-person communication or to be used in connection with issues of serious concern, such as harassment or employee interpersonal conflict.
The City of West Des Moines has also adopted a Fraud & Ethics hotline for both community and employee use. Employees can use the Fraud & Ethics hotline to anonymously submit information on a potential policy violation, misconduct, fraudulent behavior, or ethical breach. The Hotline is confidential, available 24 hours a day, 365 days per year and can be accessed from any location via the link below or 1-833-302-0978.